Returns & Order Concerns

We truly hope you are satisfied with every item you receive from the U-NEAC Ministry Marketplace. Our vendors take pride in their work, and every order represents real people, families, and small businesses.

Reporting a Mistake or Concern

If something doesn’t look right — such as a damaged item, missing item, or an overcharge — please don’t worry. Simply fill out our Mistake / Concern Form, and we’ll do our best to review the situation and correct everything as quickly and fairly as possible.

Fill Out Mistake / Concern Form

About Returns

Because U-NEAC is a marketplace made up of independent vendors, we can’t guarantee returns on any items. However, depending on the product and the situation, there may be options available.

If you believe an item may need to be returned, please fill out the form below. This allows us to review the request and work with the vendor to see what solutions may be possible.

Submit a Return Request
Please note: Each request is reviewed individually. Submitting a form does not guarantee a refund or return, but it helps us communicate clearly and work toward the best possible outcome for everyone involved.